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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael Loughlin

August 7, 2026

5  out of  5
rating by Michael Loughlin
"Bryan is an asset to your team! I believe he originally reached out to me probably seven months ago or so and we talked auto insurance for a little while. I was a long time Direct general client and then switched to Progressive about two years ago. I just switched back to Direct general coverage for a much better rate than my Progressive plan. Brian doing his due diligence did some follow up communication, knowing that my policy was coming up for renewal. That was two days ago. I just finished enrolling in a policy with State Farm here 20 minutes ago, late on this Friday afternoon. He’s knowledgeable, easy to talk to and got me a better deal. So who knows maybe I’ll be with State Farm for years to come? Give that kid a raise"
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Shirley Burns

August 6, 2026

5  out of  5
rating by Shirley Burns
"We want to commend our Agent, Bryan Gallardo, for making our recent auto insurance purchase professional yet personal and very helpful with explaining our policy coverages. To us it is always a concern when changing companies but Bryan made us feel welcome and relaxed. Thank you Bryan."
We responded:
"Thank you for sharing your experience with Bryan Gallardo. It's wonderful to hear that he made your auto insurance purchase both professional and personal, ensuring you felt welcome and relaxed. We understand that changing companies can be a concern, and we're glad Bryan was able to assist you effectively by explaining your policy coverages. Your feedback is greatly appreciated and will be shared with Bryan and the team."
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steve driscoll

August 4, 2026

5  out of  5
rating by steve driscoll
"Bryan Gallardo helped me out with vehicle insurance. I saved a ton of money. Great service."
We responded:
"Thank you, Steve, for sharing your experience with us. It's wonderful to hear that Bryan Gallardo was able to assist you with your vehicle insurance and help you save money. Providing great service is our top priority, and we're glad to know we met your expectations. Your feedback is greatly appreciated and helps us continue to deliver exceptional service."
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Debbie Bouchard

August 3, 2026

5  out of  5
rating by Debbie Bouchard
"I used an online app to search for new auto insurance and Jason Hernandez reached out with a great quote. I gave him a call , we went over the quote and was very pleased to sign with State Farm. Jason was great to work with and made the process easy."
We responded:
"Thank you, Debbie, for sharing your experience with us. It's wonderful to hear that Jason Hernandez provided you with a great quote and made the process smooth and easy. We strive to offer excellent service and are delighted that you chose State Farm for your auto insurance needs. Your feedback is greatly appreciated and helps us continue to deliver top-notch service."
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Janice Suric-Bukalo

July 30, 2026

4  out of  5
rating by Janice Suric-Bukalo
"Jason Hernandez went above and beyond to help us out. We had just moved from NY to Naples and he has made out the process seamless. We highly recommend him for your insurance needs."
We responded:
"Thank you, Janice, for sharing your experience with Jason Hernandez. It's great to hear that he was able to make your transition from NY to Naples smooth and seamless. Your recommendation means a lot to us, and we're glad to have been able to assist with your insurance needs. If there's anything else we can do to improve your experience, please feel free to let us know."
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Jay Lang

July 20, 2026

5  out of  5
rating by Jay Lang
"Great experience with Bryan! Very knowledgable and pleasant to work with! Saved us a ton of money"
We responded:
"Thank you, Jay, for sharing your positive experience with Bryan. It's wonderful to hear that his knowledge and pleasant demeanor made a difference for you and helped save money. Your feedback is greatly appreciated, and we're glad to have been able to assist you."
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Adrian Cruz

July 1, 2026

5  out of  5
rating by Adrian Cruz
"Jason Hernandez did A amazing job and answered all questions I had. Very friendly and informative thank you Jason !"
We responded:
"Thank you, Adrian, for sharing your positive experience with us. It's wonderful to hear that Jason was able to assist you effectively and provide the information you needed. We appreciate your feedback and are glad to have you as a valued customer."
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Rudy Kidder

June 30, 2026

5  out of  5
rating by Rudy Kidder
"Awesome customer service helped me save money Bryan is very good people highly recommend"
We responded:
"Thank you, Rudy, for sharing your positive experience with us. It's wonderful to hear that Bryan was able to assist you effectively and help you save money. Your recommendation means a lot, and we're glad to have you as a valued customer. If there's anything else we can do for you, please let us know."
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Daniel Boutote

June 29, 2026

5  out of  5
rating by Daniel Boutote
"Jason Hernandez was great to work with. He answered all my questions, stayed on top of everything, and made the whole process easy and quick. I am in the business of P&C insurance so it's great to meet someone else who cares about helping people and not pushing a policy. I would recommend him to anyone who is looking for that level of service."
We responded:
"Thank you, Daniel, for sharing your experience with Jason Hernandez. It's wonderful to hear that he was able to assist you effectively and make the process smooth and efficient. We take pride in providing service that prioritizes our customers needs, and your recommendation means a lot to us. If there's anything else we can do for you, please let us know."
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Nancy Davis

June 17, 2026

5  out of  5
rating by Nancy Davis
"Great Service and pricing!"
We responded:
"Thank you, Nancy, for your wonderful feedback! It's fantastic to hear that you are pleased with our service and pricing. Your satisfaction is our top priority, and we appreciate your support."
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kadeem joseph

June 16, 2026

5  out of  5
rating by kadeem joseph
"Jason Hernandez was very helpful"
We responded:
"Thank you, Kadeem, for sharing your feedback. It's wonderful to hear that Jason Hernandez was able to assist you effectively. We appreciate your kind words and are glad to know you had a positive experience with our agency. Your satisfaction is important to us, and we look forward to continuing to serve your insurance needs."
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Scott Stevens

June 15, 2026

5  out of  5
rating by Scott Stevens
"I have recently been working with Thomas Cassera and have found him GREAT to work with! He knows his stuff and is not pushy but is very helpful like a good neighbor! :)"
We responded:
"Thank you, Scott, for sharing your positive experience with Thomas Cassera. It's wonderful to hear that he has been helpful and knowledgeable in assisting you. Your feedback is greatly appreciated and will be shared with Thomas and the team. We're glad to have been able to provide the support you needed."
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Brandon Sullivan

June 10, 2026

1  out of  5
rating by Brandon Sullivan
"This business has caused me and my family so much heartache over the last 5 years. Unexpected price changes non-consistent payments each month. One month it'll be $154 and next it'll be $140. It's an absolute circus. I do not know how you guys even have this well of ratings without paying someone to do it for you. I own a business and I would never treat my customers like State farm has they're Petty at the store especially Eric. His name is do not work with him. He's slimy as can be. And we'll try to sell you on life insurance when you're 23 years old. As somebody who's been loyal paid on time and always made sure I had a safe driving record this place still charges you an arm and a leg. Say If you are in an accident and somebody walks out into the middle of the street. (Not in a crosswalk) you are automatically 20% liable, Even if the police let you go and said you're completely not at fault. State farm will hire their own investigators and they will find a way to make sure that your monthly premium will go up, After they find you at fault. Save your time. Go to Allstate. They treat you better and they love taking customers from State farm. I will never ever recommend someone to come to this place and I hope anyone who is reading this takes my advice. Thanks and God bless"
We responded:
"Thank you for the wonderful 5 star review! We strive to provide you with the customer care that you deserve and truly appreciate your feedback!"
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Matt Garcia

June 9, 2026

5  out of  5
rating by Matt Garcia
"Jason Hernandez helped me out with my auto policy coming from GEICO with 346 monthly to 196 monthly with the same coverages, you guys saved me a ton thank you"
We responded:
"Thank you, Matt, for sharing your experience with us. It's great to hear that Jason was able to assist you in transitioning your auto policy and help you save significantly. We appreciate your feedback and are glad to have you with us. If you have any further questions or need assistance, feel free to reach out."
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Taylor Davis

June 3, 2026

5  out of  5
rating by Taylor Davis
"Bryan was the best!!! He was so helpful. He got us set up and helped us save money and had a great personality to go with the assistance! 10/10!!!"
We responded:
"Thank you, Taylor, for sharing your experience! It's wonderful to hear that Bryan was able to assist you effectively and help you save money. We're delighted to know his personality made the process even better for you. Your feedback is greatly appreciated, and we're here whenever you need assistance."
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Lynnann Nelson

June 3, 2026

5  out of  5
rating by Lynnann Nelson
"Nick was great and very personable! Made my transition in switching insurance very easy !"
We responded:
"Thank you, Lynnann, for sharing your experience! It's wonderful to hear that Nick made your transition to switching insurance smooth and easy. Your feedback is greatly appreciated, and we're glad to have you with us."
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Constance Encalads

June 2, 2026

5  out of  5
rating by Constance Encalads
"I had recently got my vehicle insurance by State Farm. I issued a quote online and Jason before calling me issued a way more affordable quote, he also made the process much faster and easier, he was an amazing agent!"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Jason was able to assist you with an affordable quote and make the process smooth and efficient. We appreciate your feedback and are delighted to know you had a positive experience with our team. Your satisfaction is our priority, and we're here to help with any future needs."
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Camille Burgos

June 2, 2026

5  out of  5
rating by Camille Burgos
"Thomas Cassera was extremely knowledgable and helpful with finding us coverage for our personal and commercial auto policies. He was always readily available to answer any questions. Great customer service. Definitely recommend this agency and Thomas to family and friends."
We responded:
"Thank you, Camille, for sharing your positive experience with Thomas. It's wonderful to hear that he was able to assist you effectively with your personal and commercial auto policies. Providing excellent customer service and being available to answer questions are priorities for us. Your recommendation means a lot, and we're grateful for your trust in our agency."
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Ron Markese

June 2, 2026

5  out of  5
rating by Ron Markese
"Working with Thomas Cassera was such a great and easy experience! He was very thorough in explaining the insurance and the process. I will be recommending State Farm and Thomas as the agent to work with!"
We responded:
"Thank you, Ron, for sharing your experience with Thomas Cassera. It's wonderful to hear that he made the process clear and straightforward for you. Your recommendation means a lot to us, and we're glad to have you as a satisfied customer."
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Pete Boland

May 29, 2026

5  out of  5
rating by Pete Boland
"I placed my Auto & Umbrella Policies with Thomas Cassera of the Nick Glaeser Agency.I have bever had such an easy time arranging insurance. Thomas provided 4 different quotes for various coverages and fully explained each along with a breakdown of each of the coverages. He was fully prepared with all my information and without being pushy or exerting pressure he followed up the quotes to see if I had any questions. When it came time to effectuate the policies, he quickly & expertly put the coverages into place & took the information for payment. I had a very satisfactory experience with Thomas & look forward to a continuing relationship with him & the Agency. Pete Boland"
We responded:
"Thank you for sharing your experience with Thomas at our agency. It's wonderful to hear that arranging your Auto and Umbrella Policies was smooth and informative. We strive to provide clear and comprehensive service, and it's great to know Thomas met your expectations without any pressure. Your satisfaction is important to us, and we're glad to have you as part of our community. Looking forward to continuing to serve your insurance needs."
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Myrtle October

May 28, 2026

5  out of  5
rating by Myrtle October
"Thomas Cassera was incredibly helpful and understanding of my busy travel schedule. He made the insurance process easy, saved me time and money, and followed up quickly when I needed help. He was knowledgeable, empathetic, and took a lot of stress off my plate. Highly recommend!"
We responded:
"Thank you for sharing your experience with Thomas. It's wonderful to hear that he was able to accommodate your busy schedule and make the insurance process smooth and efficient for you. We're glad he could provide the support and expertise you needed. Your recommendation means a lot to us, and we appreciate your feedback!"
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John Montesino

May 27, 2026

5  out of  5
rating by John Montesino
"Jason was such a great help and was extremely patient with the many questions I had. I couldn’t ask for a better help!"
We responded:
"Thank you, John, for sharing your positive experience with Jason. It's wonderful to hear that he was able to assist you with patience and thoroughness. Your feedback is greatly appreciated, and we're glad to know that you felt well-supported."
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Victor Hugo Andrade

May 26, 2026

5  out of  5
rating by Victor Hugo Andrade
"Bryan Gallardo help me to get a better deal in my insurance. He did great."
We responded:
"Thank you for sharing your positive experience with us. It's wonderful to hear that Bryan was able to assist you in securing a better deal on your insurance. We appreciate your feedback and are glad to know you had a great experience. Your satisfaction is important to us, and we look forward to continuing to serve your insurance needs."
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Janice Robinson

May 26, 2026

5  out of  5
rating by Janice Robinson
"Jason Hernandez was the best insurance agent I have ever had. The way he got me all together was amazing."
We responded:
"Thank you, Janice, for sharing your experience with Jason Hernandez. It's wonderful to hear how he was able to assist you effectively. Your feedback is greatly appreciated and will be shared with Jason and the team. We're delighted to know that you had such a positive experience with our agency."
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Yaimara Paez

May 21, 2026

5  out of  5
rating by Yaimara Paez
"Paso por aqui a dejar 5 estrellas a Jason Hernandez, gracias por tu paciencia, siempre disponible a responder todas mis dudas, muy inteligente, amable y respetuoso .
100% recomendado."
We responded:
"Gracias por compartir tu experiencia positiva con Jason. Nos alegra saber que su paciencia y disposición para responder a tus dudas hicieron una diferencia. Valoramos mucho tu recomendación y seguiremos esforzándonos para ofrecer el mejor servicio posible."